Enterprise service solemnly promises

Enterprise service solemnly promises

1．Service tenet
Customer satisfaction as the core to serve as customer service duties, in an efficient quick and thoughtful service as the objective.

2．Pre-sale services 
    1．Professional advice               Guarantee in 8 hours answer you of the proposed any problems technical.
    2．Provide detailed information      We guarantee in 12 hours will you need all technical material mailed.
    3．Provide reasonable quotation      We guarantee that within 12 hours of on the products you requested a reasonable offer.
    4．Provide inspection reception      We guarantee that at any time to receive your visit and inspected the work for you by providing you the various facilities.

3．In-sale service
    1．We adopt unified “Product purchase and sales contracts” .
    2．We guarantee punctuality, quality, quantity and strict enforcement of contractual provisions.
    3．We guarantee according to the contract to provide you with the delivery, installation, commissioning, training, and other services.
    4．We guarantee for your request to sign strict,scientific technical agreement.

4．After-sales service 
    1．We guarantee arrangements in 4 hours engineer to guide you on the phone, by your own simple fault exclusion devices.
    2．If you can’t be excluded, we guarantee within 24 hours arrange engineers door overhaul.
    3．If can’t troubleshooting we guarantee you a new device being used, until damage to equipment repaired.
    4．Our commitment to quality is: Replacement within 1 month, 1 year free maintenance, maintenance of life.

In the future, we will stick to provide Star Service!